My BT Contact 3.0
Paid Version
Publisher Description
The My BT Contact App provides an introduction to the BT Global Services portfolio of contact centre solutions.
It has embedded video content which you can view offline and a number of links to relevant online material, including datasheets on each of the five key areas within BT Contact:
• BT Inbound Contact intelligently routes the traffic into your contact centres and gets through to the agent best placed to handle that enquiry, so you can increase customer satisfaction and boost efficiencies.
• BT Auto Contact enables you to provide a good experience by giving customers the option to self-serve and reduce operating costs.
• BT Optimise Contact ensures you improve your operations by managing all your contact centre intelligence.
• BT Cloud Contact is our range of hosted Contact Centres which allows you to deliver contact centres anywhere in the world on a flexible basis.
• BT Onsite Contact is our range of on premise multi-channel contact centre solutions supported by world class partners.
By clicking on the left icon, you will be given the option to either send the content as a link to an email address or view the content on your device.
The application has an inbuilt feedback function. If you would like further information or you have any feedback or comments regarding this application please let us know.
PLEASE READ:
To use the application for the first time:
1. Download and install this application. Because of the embedded video content, you will need to be connected to a Wi-Fi hotspot and the download may take a few minutes.
2. Start the application on your device. The first time you use it you will be prompted to register an email address which can then be used as an address to send information to. This is optional, it can be added and changed within the application at any time.
About My BT Contact
My BT Contact is a paid app for Android published in the Other list of apps, part of Business.
The company that develops My BT Contact is BT Group PLC. The latest version released by its developer is 3.0. This app was rated by 1 users of our site and has an average rating of 5.0.
To install My BT Contact on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2013-10-28 and was downloaded 17 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the My BT Contact as malware as malware if the download link to com.bt.scs.marketmovers.btcontact is broken.
How to install My BT Contact on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the My BT Contact is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by My BT Contact will be shown. Click on Accept to continue the process.
- My BT Contact will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
